Vedic Jeevanam aims to process and deliver customer orders safely and efficiently throughout our serviceable delivery locations in India.
This policy explains our order processing, shipping, delivery, and tracking procedures.
2. Order Processing Time
Orders are processed after confirmation and any required payment verification.
Our standard processing time should be stated here once confirmed: [Insert Actual Order Processing Time].
Processing times may vary during holidays, promotional campaigns, high-demand periods, or stock shortages.
3. Estimated Delivery Time
Delivery estimates depend on the destination, courier availability, and other operational factors.
Please publish your actual delivery estimates below:
Major cities: 4-5 days
Other serviceable 5-7 Days
Remote locations: 7-10 days
Delivery estimates are provided for planning purposes and are not a guarantee unless expressly stated otherwise.
4. Shipping Charges
Applicable shipping charges will be displayed at checkout before the order is placed.
Free shipping may be available on eligible products or orders under the terms of the relevant promotion.
Any minimum order value, geographic restriction, or other condition applicable to free shipping will be disclosed where required.
5. Order Tracking
Where tracking is available, we may share a tracking number or tracking link after dispatch through email, SMS, WhatsApp, or another available channel.
Tracking updates depend on the information provided by the shipping partner.
6. Accurate Delivery Information
Customers should verify their name, phone number, PIN code, and complete delivery address before placing an order.
If an address correction is needed, please contact us as soon as possible. Changes may not be possible after dispatch.
If a delivery fails because of incorrect or incomplete information, we will review the available options and communicate any applicable additional charges before arranging a reshipment.
7. Delayed Deliveries
Delivery may be delayed because of courier disruptions, weather conditions, transport issues, local restrictions, natural disasters, or other unforeseen events.
If your order has not arrived within the stated delivery estimate, please contact us with your order number. We will review the available tracking information and assist you.
8. Damaged, Missing, or Incorrect Orders
If you receive a damaged, incorrect, or incomplete order, please notify us promptly.
Where available, provide photographs or videos of the product, external packaging, and shipping label to assist our investigation.
We will assess the issue and provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.
9. Cash on Delivery
COD availability may depend on your PIN code, order value, courier service, and other operational requirements.
We may contact you to verify a COD order before dispatch.
10. Undeliverable Packages
If a package cannot be delivered, the courier may return it to us according to its procedures.
We will contact the customer where appropriate and review the available options in accordance with applicable law and our published policies.
