Shipping policy
Vedic Jeevanam · Effective: June 2025
At Vedic Jeevanam, we strive to deliver your spiritual books and organic products safely and on time. Please read our shipping policy to understand how we handle your orders from dispatch to doorstep.
1. Shipping Locations
We currently ship to all serviceable pin codes across India. At this time, we do not offer international shipping.
If you are unsure whether we deliver to your location, please contact us at Contact@vedicjeevanam.com before placing your order.
2. Order Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working business day.
3. Estimated Delivery Time
Delivery timelines vary based on your location:
Metro Cities 3–5 business days
Tier 2 & 3 Cities 5–7 business days
Remote Areas 7–10 business days
These are estimated timelines and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
- We may offer free shipping on orders above a certain order value — this will be clearly communicated on the website.
- Any promotional free-shipping offers are subject to terms mentioned at the time of the promotion.
5. Packaging
We take great care in packing every order to ensure products reach you in perfect condition. Fragile or perishable items such as A2 Cow Ghee and camphor products are packed with additional protective material to prevent damage during transit.
6. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier partner's website.
If you have not received tracking details within 3 business days of placing your order, please contact us at Contact@vedicjeevanam.com.
7. Delays & Exceptions
Vedic Jeevanam is not responsible for shipping delays caused by:
- Courier partner delays or operational issues
- Natural disasters, floods, strikes, or force majeure events
- Incorrect or incomplete shipping address provided by the customer
- Public holidays or high-demand seasonal periods
8. Failed Delivery / Undelivered Orders
- If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the courier will attempt re-delivery or hold the package at a local facility.
- If the package is returned to us due to non-delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply.
- Vedic Jeevanam is not liable for orders lost due to incorrect address details provided at checkout.
9. Damaged in Transit
If your order arrives damaged, you must report it to us within 6 hours of delivery by emailing Contact@vedicjeevanam.com with:
- Your order number
- Clear photographs of the damaged product and packaging
- A brief description of the damage
Claims reported after 6 hours of delivery will not be accepted. Please inspect your package immediately upon receipt.
10. Contact Us
For any shipping-related queries, reach out to us: